This privacy statement was last updated on May 3, 2022 and applies to citizens of the United Kingdom.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.vet-way.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- Name, Address and City
- Email address
- Telephone number
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.1.2 Registering an account
1.2 Registering an account
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- Telephone number
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.1.3 Newsletters
1.3 Newsletters
For this purpose we use the following data:
- Name, Address and City
- Email address
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.1.4 To be able to comply with legal obligations
1.4 To be able to comply with legal obligations
For this purpose we use the following data:
- Name, Address and City
- Email address
- Username, passwords and other account specific data
- Telephone number
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.1.5 Compiling and analyzing statistics for website improvement.
1.5 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- Visitor behavior
The basis on which we may process these data is:
Consent obtainedRetention period
We retain this data until the service is terminated.2. Sharing with other parties
We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:
Processors
Name: LinkedIn
Country: United Kingdom
Purpose: Website usage & retargeting
Third parties
Name: Kariba Creative Media Ltd
Country: UK
Purpose: Website development & digital marketing
Data: Web usage statistics
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. We have concluded a data processing agreement with Google.The inclusion of full IP addresses is blocked by us.4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.5. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:Wycliffe HouseWater Lane
Wilmslow
Cheshire
SK9 5AF
9. Data Protection Officer
Our Data Protection Officer has been registered with the Information Commissioner's Office. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Kara Franklin, or via info@vet-way.com.10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
Vet-Way Ltd
1 Harrier Court
Airfield Business Park
Elvington
York
YO41 4EA
United Kingdom
Website: https://www.vet-way.com
Email: info@vet-way.com
Phone number: +44 (0)1904 607 600
Annex
Our eCommerce Platform
What we collect and store
While you visit our site, we’ll track:- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Reviews & Wishlist
While you visit our site, we collect information about you during the process of creating comments or reviews of products. We’ll track:- Author name, author email, author IP, date, title, content and review url: we’ll use this to create reviews of products
Wishlist
While you visit our site, we’ll track:- Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
- Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store staff
Who on our team has access
Reviews
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:- Author name, author email, author IP, date, title and content of the reviews you have made
Wishlist
Members of our team have access to the information you provide us with. For example, both Administrators and Shop Managers can access:- Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists
Cookie Statement – UK
This Cookie Policy was last updated on May 3, 2022 and applies to citizens of the United Kingdom.
1. Introduction
Our website, https://www.vet-way.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Analytical cookies
We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media buttons
On our website we have included buttons for to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like . These buttons work using pieces of code coming from themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. are located in the United States.
6. Placed cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
9. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Vet-Way Ltd
1 Harrier Court
Airfield Business Park
Elvington
York
YO41 4EA
United Kingdom
Website: https://www.vet-way.com
Email: info@vet-way.com
Phone number: +44 (0)1904 607 600
This Cookie Policy was synchronized with cookiedatabase.org on June 30, 2022
Disclaimer
Vet-Way Ltd is committed to keeping this website up to date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let us know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to: info@vet-way.com.
We are not liable for loss as a result of inaccuracies or incompleteness, nor for loss resulting from problems caused by or inherent to the dissemination of information through the internet, such as disruptions or interruptions. When using web forms, we strive to limit the number of required fields to a minimum. For any loss suffered as a result of the use of data, advice or ideas provided by or on behalf of Vet-Way Ltd via this website, Vet-Way Ltd accepts no liability.
Any personal data you provide us with in the context of your response or request for information will only be used in accordance with our privacy statement.
Vet-Way Ltd accepts no responsibility for the content of websites to which or from which a hyperlink or other reference is made. Products or services offered by third parties shall be subject to the applicable terms and conditions of those third parties.
All intellectual property rights to content on this website are vested in Vet-Way Ltd.
Copying, disseminating and any other use of these materials is not permitted without the written permission of Vet-Way Ltd, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote), unless specific content dictates otherwise.
If you have any questions or problems with the accessibility of the website, please do not hesitate to contact us.